You can make your orders at our web page or through our agents by phone contact, you can find the phone numbers in the Contact us section.

• "The reason of being El Regalo.net is offer to the customer an easy deliver of gifts to your beloved person at Colombia, dareing the distance and with comfort that you can do it from your house or work place, that is why you can pay in a safe mode in our web page with credit card or by PayPal.
  you also can deposit or transfer the purchase value in our accounts, you must notify your paid by doing a mail or contact with our agents to confirm the receiving of your bank consignation.
  

• "The least time required to make an order are 3 days of anticipation until the deliver date (consider the holidays in Colombia), however El Regalo.net understand that there can be forget fullness moments and we accept orders with 1 or 2 days of anticipation only if it is for Bogotá, Medellín or Cali, but we explain that fin these situations can present inconvenient external to El Regalo.net and cause lateness in products deliver in the required date, in that case the product will be deliver afterwards as quick as possible.

• El Regalo.net compromise to deliver the gifts at Colombia the same as offer in the catalogue, except for the floral adorns in which the flower colors can lightly change according to the time of the year, and in some cases it can present little changes in the adorn.

• "Remember that the information of the products that you find in our site, can contain errors or inaccuracies, not to be complete or update. For that reason, El Regalo.net have reserved the right to correct any error, omission or inaccuracy, to at any time change or to update the same one and without previous warning. We offer excuses to you by any disadvantage that this can cause to you."

• "For the duel moments which you would like to be present with a funeral arrangement, El Regalo.net is compromise with you to deliver it the same day that you will order it, but you must make the order before 12 hours at Colombia. This is without additional recharge.

• "After you make your order, El Regalo.net confirms you the purchase order receiving, in case that in the moment this does not exist, will communicate you as soon as possible so you can change the order or in case you do not want to change it will return your money. For this you must present the copy order.